Commission Terms | Phoe Creative

User Agreement

By purchasing my services, you automatically agree to the following terms outlined below.
Please read through my Terms of Service thoroughly.
If you are not comfortable with my Terms of Service and/or are not willing to agree with them, you may not request a commission.
All artwork is digital and will be sent in a digital format; no physical artwork is delivered.
Using my artwork with AI services or for the purposes of training similar AI programs is NOT PERMITTED.
NFT usage for my artwork is STRICTLY FORBIDDEN. I do not support NFTs.
Failure to adhere to my Terms of Service may result in the refusal of commissions and/or subsequent blacklisting without notice.

Client

You may display my work on other sites so long as it is visibly credited and linked back to me.
- All of my socials are listed on my Contacts page, so there is no excuse to not provide credit.
You may not claim my artwork as your own or display my artwork in galleries meant to showcase your own work.
You may use my artwork for personal use including, but not limited to, profile pictures, avatars, personal profile/website banners.
You may print or create physical reproductions of my artwork so long as they are for personal use only (ie. not for sale).
- Artwork intended for commercial use or reproduction with the intent of distribution (prints, merch, Patreon content, etc) is discussed further below.
You are NOT authorized to change, edit, or modify my artwork without my permission.
- This includes tracing my artwork or using it as a 'base'.
- You may not remove my watermarks or signatures without permission.

Artist

I reserve the right to post completed artwork in my gallery/portfolio unless otherwise discussed with the client.
I reserve the right to decline commission requests for any reason.
I WILL draw: Humanoids/fantasy races, armor, furries, landscapes, fanart, emotes, pinup-style artwork (no nudity).
I WILL NOT draw: NSFW, mecha, heavy gore (a little blood is fine), hateful or derogatory content.

I reserve the right to sign/watermark all artwork I produce.
I retain all copyrights over my work, which includes the right to redistribute, reproduce, or use the image as a sample for sales or self-promotion unless otherwise discussed.
For artwork of Client Original Characters/Mascots: Clients retain rights and ownership of their own characters even if I am commissioned to design them.
For artwork of my own Original Characters/Mascots: I, the artist, retain rights and ownership of these characters, but clients may request to commission art of these characters.

NDA/Privacy requests

If you wish your request to remain private, please inform me during the ordering process.
- WIPs of any artwork or assets will not be shared on social media and any work progress will not be streamed.
- Artwork/assets will not be shared or posted on social media until official reveal or client approval.
- Unless requested otherwise, all commissioned artwork may be displayed in my public portfolio and/or social media, etc.

Commercial Usage

Artwork intended for commercial use must be discussed upfront.
Commercial use includes, but is not limited to: prints, merch, Patreon content.
Commercial use artworks are subject to a minimum 100% increase in commission price (ie double the initial price).

COMMISSIONS

Ordering

Select the type of commission you’d like.
Contact me! Art commission requests can be made via Discord [Phoe#2454], on Twitter DMs at https://twitter.com/PhoeCreative or at phoecreative@gmail.com.
- Discord is more likely to get an immediate response.
Provide a written description or any references for what you’d like to have drawn (the more specific, the better). For example, if your character has armor that looks like a specific armor set from a game or has a hairstyle that resembles a character in a certain anime, link me a picture!
- Less is more - be careful not to bombard me with too many pictures or links otherwise things might get lost.
- Comprehensive reference sheets with everything on one page, shareable Google drives with all the desired references, and/or pictures or drawings of desired poses are extremely helpful!
- If references are not provided, the request may be subject to a designing fee.
Once I have alerted you that I have received your request, there will be some correspondence to work out commission details, after which point I will send you a PayPal invoice for 50% of the total commission amount. Commission will not be started until this is paid.
Updates will be provided at the rough sketch phase and at the flat colour stage.
- Client may request any major changes (such as pose) during the sketch phase. Colour adjustments may be requested during the flat colour stage.
- Any major alteration requests past the sketch phase will be subject to an alteration fee.
Once the artwork is completed, I will send you the final version along with a PayPal invoice for the remaining commission payment.
If you need a piece of artwork by a certain date, please let me know well in advance.
- Anything with a deadline of less than 2 weeks may be subjected to an extra charge.

Turnaround Time

Please be patient! I try to keep clients updated at least once a week, but sometimes I forget.
- If I forget, it's alright to remind me or ask how progress is going.
Please be warned: my turnaround times can be somewhat inconsistent.
- Some projects may be finished in a week or two, some may take several weeks or longer.

Payment

All payments will be done through PayPal invoices.
Payment is 50% upfront before any work begins. Any remaining payment is due upon completion of the artwork.
Commission payments are non-refundable after the client has approved the rough sketch.
Any major adjustments requested after the rough sketch has already been approved will be subject to an alteration fee.
If for some reason I am unable to complete an art request, I may choose to refund any commission payments made in full.